Comparing ERP Packages: Netsuite
Comparing MYOB Exo with NetsuiteNetsuite is an integrated, cloud-based business enterprise solution designed for finance, sales and operations.
The Pros: What NetSuite does well
- Initial investment is minimal
- Supports all common internet browsers
- Third parties can develop external integrations in cloud development environment that appear active in platform
- Includes robust sales automation
- Modern look and feel
- Allows subsidiaries to consolidate easily with head office through NetSuite OneWorld
- Professional services functions are able to be automated through OpenAirBroad range of built-in functionality across financials, supply chain and sales
- Digital dashboards are flexible
- Partner relationship management is integrated through the platform
- Robust eCommerce shopping for SMEs
- Software as a service deployment – minimal investment required in hardware
The Cons: Where NetSuite could do better
- Data centre may be slow as it is located in the US and no direct access is available
- Backups are rolled over to overseas data centre which can be risky and some data may be omitted
- SaaS subscription is required annually up-front
- Ongoing cloud costs can be expensive compared to many on-premise solutions
- Help desk and support is additional, ranging from 22.5% to 37.5% of the subscription price
- Advanced features are charged on a per-site basis
- Not tailored for Australian businesses
- Functionality may be too complex for small businesses
- Support is provided through the Philippines or self-help learning only
- Australian market is small so changes for local requirements may be slow
- Upgrades are automated and cannot be scheduled to suit business requirements
- Functionality can be difficult to understand and use
- Immature job costing solution
NetSuite is suited to:
- Medium-sized business who are small multi-nationals, professional service providers or early adopters of technology
