Do more with less – how to scale your organisation

Achieving scalability in software systems is essential for companies looking to future-proof their operations, drive digital transformation, and deliver superior customer experiences, positioning themselves for sustained growth and long-term success. Scaling up your systems and technology is the key to increasing output with fewer resources.

What is scale and scalability?

Scalability is the ability of an organisation, process, model, or system to respond to increased or decreased load with little efficiency loss. Organisations can scale horizontally and vertically. Horizontal scale affects your overall scope, i.e. how many different things can your organisation do. Vertical scale affects the quantity of each operation you can achieve, i.e. how efficient can a process become when performed en masse. There are many ways that organisations can scale up or down over their lifetime:

• The size of your workforce,
• The number of operational locations.
• The amount of machinery or equipment,
• The capacity of servers,
• The number of products or service offerings, or
• The control of stages of your product lifecycle.

Why is scalability important?

Scalability is inexorably tied to efficiency – cost efficiency, performance efficiency, and time efficiency. Scalable operations are more likely to continue being efficient when they grow. Organisations often require multiple avenues to maintain their overall scalability.

There is an effective sweet spot for each way to scale your business, but at certain points, it becomes untenable to follow one scale strategy. For example, growing the size of your workforce is a good strategy for smaller businesses looking to scale their operation. New hires add power to the workforce, and you can accomplish more with extra hands. However, continuing to only focus on hiring to support your scale will lead to an overreliance on manual, error-prone processes. A scalable organisation is different to a big organisation. Each new hire will produce diminishing returns and place additional burdens on your payroll, management, equipment, working space, and other areas of the business.

The role of scale in digital transformations

Organisations are investing in scalable processes to weather the storm of changing market environments and conditions. This is centred around the concept of doing more with less. Digital transformation of your business and processes is emerging as the prominent strategy for building a scalable organisation.

When properly implemented and configured to meet your needs, clever technology solutions make every department in your organisation more efficient. They are a force multiplier for your success. Technology solutions have many benefits to both scalability and efficiency:

• Automate manual processes to take the burden off your team,
• Consolidate from multiple sources, eliminating manual duplication and re-entry,
• Bring more power to your processes by quickly adding more licences, modules, or integrated connected services,
• Take advantage of additional server resources automatically with hosted software,
• Support complete supply chain, project, and product lifecycle requirements and expand into new markets and offerings,
• Empower your team to work from anywhere at any time in the cloud and heighten the impact of your organisation across multiple locations.

Clever solutions to support your scaling organisation

Whether the economy is slowing or growing, , investing in efficiency will pay dividends for your organisation. Now, more than ever, successful organisations leverage clever technology is the backbone of their efficiency improvement strategies.

MYOB Acumatica (formerly MYOB Advanced) is a powerful cloud-based business management system helping complex organisations scale their operations and improve efficiency. It is Software as a Service (SaaS) that lets you quickly scale with additional licences and securely hosted servers. MYOB Acumatica (formerly MYOB Advanced) is built on a suite of connected modules centred around its core finance capability. It is the only system available to midsized organisations in Australia and New Zealand that can manage ERP, Finance, Payroll, and Workforce Management from one connected solution.

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Improve business processes in an implementation

The additional value in an MYOB Acumatica implementation lies in also improving your business process. Working in the cloud is an ever-evolving project of continuous improvement and optimisation. Your workflows and processes should adapt to take advantage of these new technologies. 

Trusted MYOB Acumatica implementation and support

Kilimanjaro Consulting is the largest and most experienced implementer of MYOB Acumatica (formerly MYOB Advanced) across Australia and New Zealand. We are skilled, low-risk implementers helping businesses overcome their challenges through the use of clever, innovative and proven technology. Our dedicated team takes the time to truly understand your organisation and customise MYOB Acumatica to meet your requirements. A major focus of our implementation methodology is business process improvement. There should be efficiency gains regardless of the new system implementation.

Kilimanjaro Consulting takes a low-risk approach to safely and reliably guide our clients to the top of the technology mountain. We are experienced and proven implementers for organisations with MYOB Acumatica as their core business management platform.

How to choose an implementation partner

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Other strategies to scale your organisation

Technology is just one option available for organisations looking to scale their operations and do more with less. Other strategies include:

• Fostering a culture of innovation within your organisation by shifting focus towards continuous improvement and experimentation. Innovation days are becoming more popular as avenues for exploring new methodologies and opportunities.
• Take advantage of accessible Artificial Intelligence or Machine Learning technology. AI and AI automation is becoming more widespread and adopted as a proven way to improve efficiency. This comes with risks, especially popular language models like Chat-GPT, however, AI is looming as a future technology that all organisations need to leverage to stay competitive.
• Investing in employee development instead of simply growing the size of your team. Consistently re-investing in your team improves their flexibility and maintains their motivation and commitment to your organisation.
• Innovating your central business model and pivoting to more dynamic processes.
• Subscription, Membership Service, and Shared Economy models are growing in popularity and adoption and provide the opportunity to quickly scale operations up. However, this approach likely carries the most risk and requires careful consideration before commencing this journey.
• Diversifying product and service offering and moving into new markets is another way to scale your organisation, with less risk than a complete business model overhaul.

No matter which avenue you choose, a business management solution should remain the backbone of your organisation. To support you with improved data visibility, time-saving automation, compliance and audit management, anytime and anywhere accessibility, and more.

Talk to us to learn more about scaling your organisation with MYOB Acumatica (formerly MYOB Advanced). Email sales@kilimanjaro-consulting.com or call 1300 857 464 (AU) or 0800 436 774 (NZ).