MYOB Acumatica Artificial Intelligence Features

See how MYOB Acumatica improves your business efficiency with new, intelligent, functionality.

Artificial Intelligence (AI) is no longer a future concept. It is becoming increasingly accessible and practical as a tool to help businesses operate more efficiently. For larger, more complex organisations, AI is an efficient way of automating routine tasks, gaining insights that improve decision-making, and reducing manual errors.

The Acumatica Cloud ERP is at the forefront of this transformation, offering AI-first capabilities designed to meet the needs of growing organisations. MYOB Acumatica (formerly MYOB Advanced) shares the same framework as Acumatica and is a localised version for Australian and New Zealand organisations. Companies that use MYOB Acumatica to manage their business will be at the forefront of AI-based business management technology in ANZ.

Acumatica’s AI-First Strategy

Acumatica takes an AI-First approach to the development of their cloud-based ERP platform. They recognise the importance of Artificial Intelligence in improving the user’s experience and business efficiency. But, to properly implement AI in your business, it needs to be included and integrated from the ground up.

Future MYOB AI Features coming to MYOB Acumatica

The Acumatica Cloud ERP is already integrating AI functionality into its platform. Through this, we can get a snapshot of what the future of AI in MYOB Acumatica will look like. It uses your available data in intelligent ways so that you create real value for your organisation.

  • Intelligent AI Advisors automatically identify anomalies and discrepancies in real-time, so you only need to focus on the exceptions and can make better decisions with more accurate data.
  • AI-driven automation eliminates repetitive tasks, such as invoice categorisation and document processing.
  • Interactive AI Assistants allow users to interact with the system using natural language, making AI:ERP interactions more intuitive and user-friendly. You can ask questions such as “What is our sales performance for today?” and see a text-based response and automatically generated chart within seconds.
  • The No-Code AI Studio unlocks company-specific customisations and insights without dedicated coding development.

Risks of AI

Implementing a host of add-on AI-powered tools may improve efficiency in the short term as you start to leverage their power. But this may cause security vulnerabilities and inefficiencies. Running an add-on solution without integration to your core ERP has many well-documented downsides:

  • Critical data imported into a Large Language Model (LLM) or AI tool may not be secure or may also be used to train the system for other users,
  • Many AI tools generate a result from inside a “black box”, with no clarity of process or calculation,
  • AI tools may “hallucinate” and make mistakes, meaning you will need to spend time verifying the results,
  • The AI tool you are using may not be the best-of-breed option, or even stable, reliable, or proven technology,
  • Time is wasted interpreting and migrating results from an AI tool into your more established business management tools.

Real-world Benefits of AI in MYOB Acumatica

Using a solution built around improving efficiency with AI is the key to making the best use of these new technologies. With MYOB Acumatica’s AI First approach, data is stored within your ERP system, maintaining existing compliance and security protocols and not exposing your organisation to additional risk. Queries use your data for processing and display clickable charts and links so you can verify the results. Because everything is happening inside your MYOB Acumatica system, AI is used to improve your efficiency and support your existing processes, not create additional data duplication and maintenance with external systems.

Powerful Existing Automation in MYOB Acumatica

MYOB Acumatica already has intelligent automation features to improve your business efficiency. While new AI developments are on the near horizon, you have immediate options to streamline operations and improve accuracy across departments.

Automated Bank Reconciliation

MYOB Acumatica simplifies bank reconciliation by automatically matching bank feeds with transaction data. This reduces the time spent on manual reconciliation and minimises errors, allowing finance teams to focus on more strategic activities. New features in MYOB Acumatica bank feeds allow matching and reconciliations across multiple currencies from multiple banks.

Smart Document Capture and Data Entry

Optical Character Recognition (OCR) technology reads and extracts data from receipts and invoices to automate entry into your system. MYOB Acumatica then auto-assigns suppliers and accounts, reducing manual data entry and improving accuracy. Native OCR technology is coming to MYOB Acumatica in the near future, but for now you can integrate this technology for expense claims and invoice processing with third-party products such as ProSpend.

Predictive Financial Transaction Suggestions

Rather than relying on manual intervention, MYOB Acumatica can analyse your historical transaction patterns and user behaviour to suggest appropriate account codes for new entries. This capability is particularly valuable for organisations with high transaction volumes, multiple entities, or complex chart-of-account structures, where consistency and accuracy are critical.

Optimised Scheduling and Routing for Field Services

Efficient scheduling and routing are critical to controlling costs of your Field Services. MYOB Acumatica has an intelligent planning tool that evaluates multiple variables such as appointment urgency, technician availability, geographic location, traffic conditions, and resource requirements to generate optimised service routes and schedules.

AI-Driven Inventory and Supply Planning

MYOB Acumatica has a Distribution Requirements Planning (DRP) engine to automatically ensure you have the right stock at the right place at the right time. DRP is a proactive, forecast-driven model that relies on analysing your historical stock, supply chain, and sales data to plan inventory movement across the entire organisation. MYOB Acumatica phases its DRP configuration over predetermined spans (for example, 7-day, 14-day, and 21-day periods, or 30-day, 60-day, and 90-day periods), depending on your requirements.

Let Kilimanjaro Consulting Help You Make AI Work in MYOB Acumatica

Kilimanjaro Consulting specialises in implementing, customising, and optimising MYOB Acumatica for larger, more complex organisations across Australia and New Zealand. We are excited by Acumatica’s AI-first strategy and the prospect of native AI tools within MYOB Acumatica. This functionality can lead to significant efficiency improvement when implemented, configured, and used correctly.

Whether your organisation is just beginning its AI journey or ready to scale intelligent automation, Kilimanjaro Consulting can guide you through the process. We help assess your readiness, configure AI-first workflows, and ensure MYOB Acumatica delivers measurable improvements to your business efficiency.

Next Steps

The Kilimanjaro Consulting team will help you improve efficiency through the clever use of AI within MYOB Acumatica. You can use these solutions to transform your organisation into a data-driven leader in your industry.

For more information, contact the Kilimanjaro Consulting team at sales@kilimanjaro-consulting.com or call 1300 857 464 (AU) or 0800 436 774 (NZ).

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