What to expect from being part of the Kilimanjaro tribe.
You don’t need to actually climb Mount Kilimanjaro in Tanzania to experience a sense of satisfaction, achievement and empowerment. Joining Kilimanjaro Consulting will provide a friendly, supportive culture with tremendous opportunities for personal and professional development. Therefore, at Kilimanjaro Consulting we realise that one of our greatest assets is our people. Consequently, we have created a unique climate of inspiration, leadership, values and opportunity. As a result, our current team of MYOB experts and happy clients are proof of this.
Who is Kilimanjaro Consulting?
Kilimanjaro Consulting is Australasia’s largest implementer of MYOB Acumatica (formerly MYOB Advanced) and MYOB Exo software, supporting clients that are innovative and successful in many fields and environments. In recent years, Kilimanjaro has achieved significant growth, expanding its team of MYOB experts to Melbourne and Perth, as our Canberra, Sydney and Paramatta Teams also continue to grow. It is also a very exciting time to join Kilimanjaro Consulting while we continue to achieve the highest accolades from MYOB as MYOB Diamond Partner and Number One Partner. Hence, we thrive on success.
Golden Rules at Kilimanjaro
At Kilimanjaro Consulting, we recruit talented and skilled people who are passionate about delivering outstanding client service. Once we have found them, we put just as much effort into keeping them. The tribal culture and values built around Kilimanjaro have produced a clever team that use technology to improve efficiency in their businesses. We encourage the idea that you should love your work. We believe in teamwork and our golden rules continue to inspire us. Some of these include:
“Our people are our greatest asset” – We nurture our people and create an environment where they can thrive
Leadership – If the leaders don’t believe we can climb the mountain, they should not be leading
“1 + 1 = 3” – No matter who you are, no matter how clever you are, no matter how skilled you are, you will ALWAYS get a better outcome through collaboration with others than you will get on your own.
Recruitment in a Growing Business
Our CEO, Ronnie Baskind has written a 3-part series surrounding the Challenges of Recruitment in a Growing Business. In part 2, Ronnie delves into how important a new team member’s first day really is and how we encourage success by creating an organised and welcoming culture from Day 1. We understand how overwhelming the first day at a new workplace can be, so we strive to have you finish your day feeling inspired and encouraged. For more information about how we believe a new team member’s first day should go, follow the link here.
Current Job Opportunities
At Kilimanjaro Consulting, we recruit talented and positive people who are passionate about delivering outstanding client service. Then once we have found them, we put just as much effort into keeping them.
KILIMANJARO CONSULTING is an entity within the listed Enprise Group [ENS]. We are Australasia’s largest implementer of the MYOB Enterprise suite of software solutions, including MYOB Exo, MYOB Acumatica and MYOB Acumatica Payroll. We have a large Trans-Tasman (AU/NZ) team with opportunities for career advancement within both countries.
If you are an experienced ERP Support Consultant with significant experience and knowledge in mid-market ERP software, business processes and accounting, this may be your opportunity. We offer an exciting career opportunity to join our young, dynamic, and highly successful consultancy and the opportunity to participate in the growth of MYOB Acumatica software in Australia and New Zealand.
Roles we are currently looking for:
Experienced ERP Support Consultant/ Acumatica Support Consultant
Be the go-to problem solver, helping clients get the best from their system.
Are you a problem solver and strong communicator looking for a company to grow your skills? Your opportunity exists within a well-established ERP solutions consultancy to deliver quality support services to a diverse client base across the MYOB Acumatica suite of products. Kilimanjaro Consulting strives to be an Employer of Choice within this Industry sector, offering challenging and rewarding careers, a strong and engaging team culture and flexible work practices.
The successful candidate will have a passion for delivering outstanding client service and will enjoy working in a “best practice” environment. We are focused on continuously improving our already well-established processes and methodologies so they remain fit for purpose, and best in class.
This is a permanent position, ideally based at our COVID safe North Sydney Head Office. Candidates in Melbourne or Auckland will also be considered. During Covid-19 lockdowns, working from home is the norm, although our Offices are still in operation. We anticipate migrating to a hybrid working model in the near future.
Key Responsibilities
Kilimanjaro is a team-based organisation. This role is in our MYOB Acumatica Support Team. All our teams focus on providing high-quality service to both new and existing clients. The Support team has a specific focus on delivering phone, email, onsite and remote support. usually directly to clients and sometimes assisting our implementation teams, during and after implementation. The Support team also delivers scoped work in the form of mini-projects, to existing clients. This is a client-facing role and you will be working in a lively, challenging team-based environment, adding your skills to our team of over 120 people across Australia and New Zealand.
To be considered for this role you will need to be able to demonstrate the following:
Essential Skills
5 + Years Consulting and /or Support experience with mid-tier ERP systems
Excellent analytical and problem-solving skills
Understanding of Accounting concepts
Strong knowledge of report writing fundamentals
Advanced user of Microsoft Office Suite, especially Microsoft Excel and Microsoft Word
Understanding of ERP module inter-relationships
Friendly, passion for helping others, willingness to learn, good telephone manner, excellent communication skills, and be a team player
Ability to work within structured processes and systems
Client-focused, with an ability to communicate with clients in a professional manner, at all times
Desirable Skills
Knowledge of mid-tier ERP systems, such as MYOB Acumatica, Acumatica, or other SaaS-based systems
Past experience in supporting mid-tier ERP systems such as MYOB Acumatica, Acumatica, MYOB Exo, Pronto, Greentree, Sybiz, Accpac, SAP B1, Sage, MS Nav, MS GP, Netsuite
Accounting qualification and experience in accounts in a mid-tier company
Expertise in training adults
Experience with reporting and BI tools e.g. Power BI
Experience with remote support systems such as LogMeIn, TeamViewer or similar.
On offer for the right candidate.
KILIMANJARO CONSULTING is the premier partner for MYOB Enterprise Solutions in Australia and New Zealand. We offer a professional environment and a friendly culture, together with an opportunity to work with clients that are innovative and successful in many fields. This is an important and rewarding role supporting our growing, successful and well-regarded consultancy.
Opportunity to learn and grow your career in a highly regarded company
Self-managing and engaging work environment
A wonderfully supportive and fun team approach
Excellent salary package plus incentive scheme
Extensive Product training
Driven and successful company
You must have the unencumbered right to live and work in this location to apply for this job.
With a focus on various industry verticals, bring your business knowledge, change management and technical expertise to ensure our clients optimise their SaaS investment.
Kilimanjaro follows a philosophy of creating teams for projects. This role is within an Implementation Team, as Project Lead, and taking responsibility for implementations of new client sites. You will be hands-on, drawing on resources in our company to deliver the solution, from design all the way through to go-live. Consequently, the candidate should feel confident to work autonomously as well as be able to work within a team.
If you enjoy interacting with clients, utilising your business analytical skills to design solutions, and then implement them, you will find this role extremely satisfying. As a result, you will be working in a lively, challenging team-based environment, adding your skills to our team of 65 people.
To be considered for this role you will need the following:
Essential Skills
Knowledge of mid-tier ERP systems, such as MS Nav, MS GP, Netsuite, MYOB Acumatica, MYOB EXO or similar (Sybiz, Accpac, SAP B1,)
Experience as a Team Lead implementing Tier 2 or Tier 3 ERP software.
Solid knowledge of accounting
Excellent logic, analytical and problem-solving skills
Be able to demonstrate competence with the design of solutions based on user requirements.
Sound knowledge of SQL, and understanding of database structure
Knowledge of implementation procedures, practices and methodologies
Experience working within an environment where time is recorded and billed.
Excellent English skills, both in written and communications
Strong skills in Microsoft Excel
The ability to work well within a team of like-minded professionals.
Friendly, likes to assist others, shares knowledge and is also willing to learn.
Organised, systemised and client focussed
Desirable
Experience with MYOB Exo or MYOB Acumatica
Accounting qualifications (C.A. or C.P.A)
Experience with report writing software – SSRS / Exo Clarity / Crystal / MS BI
Experience with LogMeIn Rescue, TeamViewer or similar.
Degree in Management Information Systems, Business Technology, or Business Administration
On offer for the right candidate:
Kilimanjaro Consulting is the premier implementer of MYOB Enterprise Solutions. We offer a professional environment and a friendly culture, together with an opportunity to work with clients that are innovative and successful in many fields. This is an important and rewarding role supporting our growing, successful and also well-regarded consultancy that thrives on success.
Opportunity to learn and to develop as an individual
Self-managing and self-motivating work environment
Be the trusted adviser and carry clients through comprehensive processes to competently manage the sales process to closure.
Kilimanjaro is the market leader in the sale and support of MYOB’s cloud-based solution MYOB Acumatica. The cloud formatted MYOB Acumatica solution was launched in Australasia in 2015 and since this time, Kilimanjaro has implemented over 260 clients on this solution.
You will carry clients through what are technical, comprehensive processes to competently manage the sales process to closure. This requires the skills and ability to interpret the use of enterprise level ERP software solutions, and the processes that are typically in place with companies of this scale ($5m to $500m turnover). Fundamental to this role is assessing a clients’ current and future needs, as well as their use of existing systems, in order to provide confidence that the MYOB Acumatica solution is the right choice and will deliver great performance and efficiency improvements for their business now or in the future.
Ensure that the CRM (HubSpot) system is updated daily.
Ensure MYOB Phoenix is kept in line with HubSpot.
Lead Generation
Lead generation and pre-qualifying is not part of this role.
Building a referral network and relationships with IT firms, accounting practices, consultancy practices etc. is well advised.
Engagement in any other approved activities to build leads (ie seminars, user groups, etc).
Lead Management
Telephone contact with qualified leads.
Meet with prospects to provide information and a basic demo of the software.
Provide appropriate fact sheets, QWILR’s, case studies and white papers to prospects.
Identify “reason to change” or the “compelling event” that will lead to successful closing of a deal.
Understand the prospect’s requirements, and document these in a format that can be conveyed to the pre-sales technical consultant to enable them to do a focussed demo.
Arrange and attend the demonstration with the pre-sales technical consultant.
Ensure that a proposal is developed, approved and delivered to the client.
Ensure that the opportunity is closed within an appropriate time frame.
Essential Skills
Knowledge of mid-tier ERP systems, such as MYOB Acumatica, Acumatica, MS Nav / AX / GP, Sybiz, Accpac, SAP B1, Netsuite, Sage, Pronto, Dynamics 365 Products, Wiise, MYOB EXO or similar.
Experience with a solution sales methodology and strong track record in the mid-market (Companies with turnovers of $5 million to $ 500 million) – Tier 2 and Tier 3 space.
Excellent logic, analytical and problem-solving skills.
Be able to demonstrate competence with the design of solutions based on user requirements.
Knowledge of sales methodologies.
Experience using a CRM system for example HubSpot, SalesForce, Sage or Siebel.
Excellent English communication skills – both written and spoken.
The ability to work well within a team of like-minded professionals.
A “people’ person with a sense of humour, able to energise the room and build and maintain relationships.
Friendly, likes to assist others, shares knowledge and is willing to learn.
A good understanding of accounting principles – (does not have to be a qualified accountant).
An aptitude and passion for information technology.
Self-managing and self-motivated.
A team player.
Organised, systemised and client focussed.
Desirable
Experience with MYOB EXO (formerly Exonet) and MYOB Acumatica (Acumatica).
Experience with Microsoft Teams or similar.
General knowledge relevant to the industry (Competitors).
Accounting Qualification or good understanding of Accounting principles.
On offer for the right candidate:
Kilimanjaro Consulting is the premier implementer of MYOB Enterprise Solutions. We offer a professional environment and a friendly culture, together with an opportunity to work with clients that are innovative and successful in many fields. This is an important and rewarding role supporting our growing, successful and also well-regarded consultancy that thrives on success.
Opportunity to learn and to develop as an individual
Self-managing and self-motivating work environment
As an Implementation Consultant and in alignment with Kilimanjaro’s Premium Service Standards, you will deliver MYOB Acumatica implementation services with team leader and business analyst support as required. Acting as a functional consultant, you will collaborate with your team leader, the business analyst, and clients to assess and define client requirements, ensuring alignment between client expectations and technical service delivery. You will facilitate and participate in client meetings, gathering and documenting detailed information about client requirements, operations, processes, objectives, expected outcomes, and challenges.
You will create the design document, aligned with our Kilimanjaro Consulting methodology and standards to meet agreed specifications and client-specific requirements, validating the documented solution to ensure it delivers on this critical stage of the implementation. You will focus on delivering the defined specifications and requirements during the build, user acceptance testing (UAT), and golive phases, seeking guidance proactively as needed.
Acting as a functional consultant, you will collaborate with our business analysts and clients to assess and define client requirements, ensuring alignment between client expectations and technical service delivery
Collaborate with clients to assess and define their organisational and industry-specific requirements, bridging client expectations with technical service delivery, and ensuring successful outcomes
Collaborate with additional stakeholders, including Independent Software Vendors (ISVs) and third-party providers, to define the client’s organisational requirements and expected outcomes of integrations
Create the design document aligned with our Kilimanjaro Consulting methodology and standards to meet client-specific requirements, validating the documented solution to ensure the success of the build, UAT, and go-live phases, then present the design document to the client, ensuring understanding and alignment. Incorporate agreed changes as agreed with the client
Configure MYOB Acumatica modules to meet client-specific requirements, conduct user acceptance testing and quality assurance, and provide end-user training with a focus on ensuring a successful go-live
Assist in managing revenue and costs through effective risk assessment and efficient delivery of services within agreed budgets and timeframes
Support project management through planning, monitoring, stakeholder management, and proactive communication with clients to inform them of progress and adapt to changing requirements
Provide technical post-implementation support services to the Kilimanjaro Consulting Acumatica client base, and within the Kilimanjaro Consulting Acumatica team, as required
Billable Component and Targets:
Manage personal targets for billable revenue and hours
Track monthly results and proactively maintain premium service standards
Monitor CSAT scores and support improvement strategies where needed
Internal Systems and Tools:
Maintain current and accurate records of implementations and cases in our systems
Maintain current and accurate records of client communications
Maintain current knowledge of internal systems and tools
Ensure effective utilisation of systems through maintaining current knowledge and proper training
Adapt to changing requirements to enhance system utilisation
Methodologies, Processes, and Knowledge Management:
Adhere to Kilimanjaro Consulting’s methodologies in alignment with Kilimanjaro Consulting’s Premium Service Standards
Contribute to updating and improving SOPs, processes, and procedures
Expand the internal knowledge library, sharing expertise to enhance service delivery
Operations and Administration:
Ensure accurate timesheet completion and adherence to deadlines
Maintain accurate client service records in the CRM and relevant systems
Manage data and documentation confidentially, ensuring compliance with security protocols
Essential
Client and Stakeholder Management:
Excellent requirement-gathering skills and the ability to understand and address client requirements, objectives, and desired outcomes
Ability to leverage your knowledge and skills to analyse, assess and determine the most appropriate solutions for clients, including when this may contradict the clients’ requests or preferred solutions
Flexibility in dealing with a diversity of clients
Analytical and Problem-Solving:
Strong logic, analytical, problem-solving, and critical thinking skills
Attention to detail in resolving issues and documenting solutions
Adaptability and Continuous Learning:
Flexibility to adapt to changing requirements, technologies, and strategies
Commitment to continuous learning and professional development
Ability to quickly assimilate new technologies and best practices
Time Management and Self-Management:
Excellent time management and prioritisation skills
Ability to take ownership of the role, manage tasks effectively, and predominantly work independently with guidance and support from the team leader and team members as required
Technical Skills:
Implementation Consulting experience in mid-tier ERP systems
Experience with MYOB Advanced/Acumatica (Intermediate Level)
Certification in MYOB Advanced/Acumatica
Experience with mid-tier ERP platforms like MYOB Advanced/Acumatica, Netsuite, MS Dynamics 365, or SAP Business ByDesign
Advanced MS Excel skills, including data extraction, VLOOKUPs, Pivot Tables, and data validation functions
Understanding of accounting concepts
Desirable
Technical Skills:
Project and/or Support experience in mid-tier ERP systems
Knowledge of C# and .NET Framework
Knowledge of database management, including SQL database management and writing queries
Knowledge of web services and APIs, including REST APIs for integrating Acumatica with other systems
Experience with version control systems, particularly GitHub, for managing code versions
Educational Background:
A degree in Information Systems, Business Technology, Business Administration, or a related field
An accounting qualification or appropriate experience in accounting in larger companies
Bring your business knowledge and technical skills to life by shaping and building smarter ERP solutions.
As a Senior Software Developer, you will be pivotal in delivering exceptional client service by providing timely development services and serving as a functional subject matter expert (SME) in MYOB Acumatica. You will diagnose and resolve complex and time-critical client issues, ensuring Kilimanjaro Consulting’s Premium Service Standards are maintained. Your responsibilities include having a thorough understanding of client requirements, identifying existing concerns, assessing system issues, and designing, implementing, and testing customisations and solutions in MYOB Acumatica, which align with successful outcomes for both the client and Kilimanjaro Consulting. You will design, implement, and test integrations between MYOB Acumatica and third-party systems.
You will collaborate with Kilimanjaro Consulting MYOB Acumatica consultants resolving technical issues in customisations and integrations for clients, assessing and defining requirements, and bridging client expectations with technical service delivery to ensure successful outcomes. You will proactively monitor and manage open cases, ensuring a timely closure and consistent communication to update clients and Kilimanjaro Consulting MYOB Acumatica consultants. You will prioritise client satisfaction by listening to understand, handling challenges professionally, and proactively keeping clients informed.
Providing timely development services, you serve as a functional subject matter expert (SME) in MYOB Acumatica, diagnosing and resolving complex and time-critical client issues
Designing, implementing, and testing customisations and solutions in MYOB Acumatica, you understand client requirements, identify existing concerns, assess system issues, and develop customisations and solutions that align with successful outcomes for the client and Kilimanjaro Consulting
Designing, implementing, and testing integrations between MYOB Acumatica and third-party systems, you understand client requirements, identify existing concerns, assess system issues, and develop solutions that align with successful outcomes for the client and Kilimanjaro Consulting
Collaborating with Kilimanjaro Consulting MYOB Acumatica consultants, troubleshooting and resolving technical issues in customisations and integrations for clients, assessing and defining requirements, bridging client expectations with technical service delivery, and ensuring successful outcomes
Proactively monitor and manage open cases, ensuring a timely closure and consistent communication to update clients and Kilimanjaro Consulting MYOB Acumatica consultants
Billable Component and Targets:
Manage personal targets for billable revenue and hours
Track monthly results and proactively maintain premium service standards
Monitor CSAT scores and implement improvement strategies where needed
Internal Systems and Tools:
Maintain current and accurate records of projects and cases in our systems
Ensure effective utilisation of systems through maintaining current knowledge and proper training
Adapt to changing requirements to enhance system utilisation
Methodologies, Processes, and Knowledge Management:
Adhere to Kilimanjaro Consulting’s methodologies and expectations
Contribute to updating and improving SOPs, processes, and procedures
Expand the internal knowledge library, sharing expertise to enhance service delivery
Operations and Administration:
Ensure accurate timesheet completion and adherence to deadlines
Maintain accurate client service records in the CRM and relevant systems
Manage data and documentation confidentially, ensuring compliance with security protocols
Essential
Client and Stakeholder Management:
Strong communication and relationship management skills
Focus on maintaining high client satisfaction and managing client service standards
Excellent requirement-gathering skills and the ability to understand and address client issues
Flexibility in dealing with a diversity of clients
Analytical and Problem-Solving:
Strong logic, analytical, problem-solving, and critical thinking skills
Attention to detail in resolving issues and documenting solutions
Adaptability and Continuous Learning:
Flexibility to adapt to changing requirements, technologies, and strategies
Commitment to continuous learning and professional development
Ability to quickly assimilate new technologies and best practices
Time Management and Self-Management:
Excellent time management and prioritisation skills
Ability to take ownership of the role, manage tasks effectively, and work independently
Technical Skills:
Experience with MYOB Advanced/Acumatica (Advanced level)
Certification in MYOB Advanced/Acumatica
Extensive experience designing customisations and developing solutions with mid-tier ERP platforms such as MYOB Advanced/Acumatica, Netsuite, MS Dynamics 365, or SAP Business ByDesign
Extensive knowledge of C# and .NET Framework
Database management experience, including SQL database management and writing queries
Knowledge of web services and APIs, including REST APIs for integrating Acumatica with other systems
Experience with version control systems, particularly GitHub for managing code versions
Understanding of accounting concepts
Desirable
Technical Skills:
Project, Support and/or Consulting experience in mid-tier ERP systems
Educational Background:
A degree in Information Systems, Business Technology, Business Administration, or a related field
An accounting qualification or appropriate experience in accounting in larger companies
Acting as a functional consultant, you will collaborate with your team leader, the business analyst, and clients to assess and define client requirements, ensuring alignment between client expectations and technical service delivery. You will facilitate and participate in client meetings, gathering and documenting detailed information about client requirements, operations, processes, objectives, expected outcomes, and challenges.
You will create the design document, aligned with our Kilimanjaro Consulting methodology and standards to meet agreed specifications and client-specific requirements, validating the documented solution to ensure it delivers on this critical stage of the implementation. You will focus on delivering the defined specifications and requirements during the build, user acceptance testing (UAT), and golive phases, seeking guidance proactively as needed. Your responsibilities also include configuring MYOB Acumatica modules, conducting user acceptance testing, providing end-user training, and maintaining supporting technical documentation.
Acting as a functional consultant, you will collaborate with our business analysts and clients to assess and define client requirements, ensuring alignment between client expectations and technical service delivery
Facilitate and participate in client meetings, gathering and documenting detailed information about client requirements, operations, processes, objectives, expected outcomes, and challenges
Collaborate with clients to assess and define their organisational and industry-specific requirements, bridging client expectations with technical service delivery, and ensuring successful outcomes
Collaborate with additional stakeholders, including Independent Software Vendors (ISVs) and third-party providers, to define the client’s organisational requirements and expected outcomes of integrations
Create the design document aligned with our Kilimanjaro Consulting methodology and standards to meet client-specific requirements, validating the documented solution to ensure the success of the build, UAT, and go-live phases, then present the design document to the client, ensuring understanding and alignment. Incorporate agreed changes as agreed with the client
Configure MYOB Acumatica modules to meet client-specific requirements, conduct user acceptance testing and quality assurance, and provide end-user training with a focus on ensuring a successful go-live
Billable Component and Targets:
Manage personal targets for billable revenue and hours
Track monthly results and proactively maintain premium service standards
Monitor CSAT scores and support improvement strategies where needed
Internal Systems and Tools:
Maintain current and accurate records of implementations and cases in our systems
Maintain current and accurate records of client communications
Maintain current knowledge of internal systems and tools
Ensure effective utilisation of systems through maintaining current knowledge and proper training
Adapt to changing requirements to enhance system utilisation Methodologies, Processes, and Knowledge Management:
Adhere to Kilimanjaro Consulting’s methodologies in alignment with Kilimanjaro Consulting’s Premium Service Standards
Contribute to updating and improving SOPs, processes, and procedures
Expand the internal knowledge library, sharing expertise to enhance service delivery
Operations and Administration:
Ensure accurate timesheet completion and adherence to deadlines
Maintain accurate client service records in the CRM and relevant systems
Manage data and documentation confidentially, ensuring compliance with security protocols
Essential
Client and Stakeholder Management:
Strong communication and relationship management skills
Focus on maintaining high client satisfaction in alignment with Kilimanjaro Consulting’s Premium Service Standards
Excellent requirement-gathering skills and the ability to understand and address client requirements, objectives, and desired outcomes
Analytical and Problem-Solving:
Strong logic, analytical, problem-solving, and critical thinking skills
Attention to detail in resolving issues and documenting solutions Adaptability and Continuous Learning:
Flexibility to adapt to changing requirements, technologies, and strategies
Commitment to continuous learning and professional development
Ability to quickly assimilate new technologies and best practices Time Management and Self-Management:
Excellent time management and prioritisation skills
Ability to take ownership of the role, manage tasks effectively, and predominantly work independently with guidance and support from the team leader and team members as required
Technical Skills:
Implementation Consulting experience in mid-tier ERP systems
Experience with MYOB Advanced/Acumatica (Intermediate Level)
Certification in MYOB Advanced/Acumatica
Experience with mid-tier ERP platforms like MYOB Advanced/Acumatica, Netsuite, MS Dynamics 365, or SAP Business ByDesign
Desirable
Technical Skills:
Project and/or Support experience in mid-tier ERP systems
Knowledge of C# and .NET Framework
Knowledge of database management, including SQL database management and writing queries
Knowledge of web services and APIs, including REST APIs for integrating Acumatica with other systems
Experience with version control systems, particularly GitHub, for managing code versions
Educational Background:
A degree in Information Systems, Business Technology, Business Administration, or a related field
An accounting qualification or appropriate experience in accounting in larger companies
On offer for the right candidate:
Kilimanjaro Consulting is the premier implementer of MYOB Enterprise Solutions. We offer a professional environment and a friendly culture, together with an opportunity to work with clients that are innovative and successful in many fields. This is an important and rewarding role supporting our growing, successful and also well-regarded consultancy that thrives on success.
Opportunity to learn and to develop as an individual
Self-managing and self-motivating work environment
Kilimanjaro follows a sales methodology which requires our Solution Sales Consultants to drive the sale from first contact through to closing. This Pre-Sales Technical Consultant role works closely with the Solution Sales Consultant to devise appropriate solutions to meet business requirements, and to demonstrate these to the prospective client.
This is a client facing role and requires the incumbent to build strong relationships of trust with prospective clients.
You will provide answers to technical questions asked by the Sales department as well as run demonstrations of the software remotely or onsite with the customer and Solution Sales Consultant. Typically these questions are configuration related (“How would MYOB Acumatica handle XYZ?”) but also may require the development of solution concepts to facilitate the demonstration of Acumatica’s functionality to prospective clients. Furthermore you will be required to customise a demo database and make high level configuration changes in order to conduct a customised demo to prospective clients.
The primary role of Pre-Sales is to support the Solution Sales Consultant across both our New Sales and SAMACS teams by way of the following functions:
Coordinating and staying accountable for all presales work. This often involves managing numerous sales opportunities and adhering to strict timeframes and deadlines.
Answering in a timely manner all questions from the Sales and SAMACS teams.
Communicating with Solution Sales Consultants to gain knowledge of sales opportunities, sales strategy and scheduling requirements.
Conduct detailed discovery workshops with all stakeholders including prospects and technology partners to obtain/ascertain business requirements.
Deliver targeted, polished product demonstrations directly correlating to client requirements uncovered during the discovery workshops, showcasing how the Acumatica platform can meet and exceed their requirements. These can be remote and onsite and can often include extensive configuration of custom demo environments in the Acumatica platform. Demos can range from a 2-3-hour demo to a full day session.
Communicate complex accounting and technology concepts simply and succinctly. Be the technology expert and trusted advisor. Ask the tough questions (why or why not).
Essential Skills
Proven success managing the entire presales workstream.
Always a team player. Sales is a team sport!
Outstanding presentation and demonstration skills
Exceptional understanding of business process/acumen and core accounting principles.
Extensive knowledge of mid-tier SAAS ERP market and ERP software and database architecture.
As this is a client facing role, superb written, verbal and communication skills, excellent spoken and written English.
Customer success focussed, and seasoned “trusted advisor”.
Exceptional ability to translate complex technical concepts.
In depth knowledge of Project Management and Change Management principles.
Significant experience across a diverse range of industries (including professional services, not for profits, construction and distribution).
A focus on the client
A true believer in documented systems and processes
An accounting qualification and/ or appropriate experience in accounting
A high level of knowledge of the products, and a willingness to stay up to date with new developments in each release of the product.
Knowledge of procedures, practices and methodologies of implementation
Desirable
Knowledge of a mid-tier ERP systems, such as MYOB Acumatica, Acumatica, MS Business Central, MS Nav / AX / GP, Sybiz, Accpac, SAP B1, Netsuite, Sage, Pronto, Dynamics 365 Products, Wiise, or similar
Experience with a solution sales methodology and strong track record in the mid-market (Companies with turnovers of $10 million to $ 500 million) – Tier 2 and Tier 3 space.
Excellent logic, analytical and problem-solving skills
Be able to demonstrate competence with the design of solutions based on user requirements
On offer for the right candidate:
Kilimanjaro Consulting is the premier implementer of MYOB Enterprise Solutions. We offer a professional environment and a friendly culture, together with an opportunity to work with clients that are innovative and successful in many fields. This is an important and rewarding role supporting our growing, successful and also well-regarded consultancy that thrives on success.
Opportunity to learn and to develop as an individual
Self-managing and self-motivating work environment
If you have experience with Acumatica, or MYOB Acumatica, you may like to talk to us about future projects as we grow our Acumatica division.
All our consultants are expected to:
Have appropriate knowledge of the MYOB Acumatica product, practices, procedures, and methodologies as well as general IT knowledge relevant to the industry
Design effective solutions based on user requirements.
Work well with people
Have a sense of urgency, be responsible, and have good preparation skills
Plan effectively, and manage the implementation of the plan
Have excellent time management and prioritisation skills
Let us know if you are an Acumatica evangelist, and if you have significant expertise in MYOB Exo, Employer Services, MYOB Acumatica or other mid-tier SQL-based or SaaS ERP systems we invite you to forward your CV to careers@kilimanjaro-consulting.com.
