Comparing ERP Packages: Microsoft Dynamics Nav

Microsoft Dynamics Nav is an integrated, cloud and web-based business enterprise solution designed for finance and operations.

The Pros: What Microsoft Dynamics Nav does well

• Browser-enabled for all screens
• Able to be deployed on-premise or in the cloud
• Desktop application
• Mobile application
• Implementation is easy and can be facilitated quickly
• Intuitive to use
• Capability to support businesses as they scale
• Supports multiple languages and currencies
• Flexible customisation functionality
• Well-integrated with other Microsoft products but also supports Mac OS
• Large user base and significant opportunity for future investment in the product
• Integrates well with many other business systems
• Enables seamless team collaboration
• Strong manufacturing capabilities

The Cons: Where Microsoft Dynamics Nav could do better

• Ongoing software maintenance fees are a % of licence costs
• Distribution and manufacturing modules are relatively basic
• Despite being software-as-a-service may require hardware upgrades to perform optimally
• Channel partner model is confusing to understand
• Relatively high implementation costs
• Features are not readily localised to Australia
• Changes can be made to source code but these may make future upgrades problematic
• Business process automation features are lacking
• Customer support materials are less than helpful
• Relatively expensive

Microsoft Dynamics Nav is suited to:

• Small and medium businesses in a range of industries including agriculture, fisheries, distribution, financial and professional services, FMCG, food and beverage, manufacturing, distribution and wholesaling.

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