Adelaide Crows FC

Adelaide Crows FC is one of the largest AFL clubs in Australia, with business goals of reliability, scalability, continuity, and interoperability. They used their own internal management system for a time but found that it was not up to their standards. It was too cumbersome and inefficient to support their changing needs. By implementing MYOB Exo, Adelaide Crows FC has been able to increase its overall efficiency and flexibility.

Who is Adelaide FC?

Adelaide Crows FC has amassed a considerable AFL membership since they were established in 1991. Despite earning approximately $25 million in revenue in 2009, a substantial portion of the income was derived from a fixed source, a common challenge among membership services and sports-based organisations. Consequently, discovering novel revenue sources is a continuous struggle for the club, as is managing increasing expenses. The club’s capacity to manage its financials relies on internal transparency and an uninterrupted data flow.

What catalysed the switch to MYOB Exo?

The Management team from Adelaide Crows FC was aware of the many manual processes in their internal systems. These manual processes were hindering the club’s overall productivity.

The excessive manual work was due to their old internal business management system. The system was clunky, lacked a consistent graphical user interface (GUI), and was incredibly difficult to modify. Moreover, its backend security was compromised due to an open database connection. Therefore, they needed an urgent solution to their security and integration pain points.

The Crows’ management team considered improving their existing system, but it required significant modifications and extensive R&D input. Adelaide Crows FC knew they wanted a robust, stable solution that allowed for fundamental business improvements and would align with their business goals of reliability, scalability, continuity, and interoperability.

What changes followed the decision?

MYOB Exo integrated the Adelaide Crows FC’s Accounting, Finance, Point of Sale, and Employee Service System data all in one place. Switching to MYOB Exo’s SQL database system achieved flexibility that had not been seen before. An SQL database supporting MYOB Exo allowed for improved internal workflows specifically developed with Adelaide Crows FC’s unique needs in mind.

How are they now?

With MYOB Exo, the complicated, arduous, and tedious systems that Adelaide Crows FC relied on are now simple and pain-free. Managing retail reconciliations that once took half a day or more now only takes 20 minutes.

Implementing MYOB Exo further allowed Adelaide Crows FC to gain increased flexibility when employing new features, a vital channel for support when needed, and a high-quality Business Management System that is consistently reliable, scalable, and efficient.

MYOB Exo Case Study Adelaide Crows FC

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How do I achieve a successful MYOB Exo implementation?

A successful MYOB Exo Implementation depends on 3 critical risk:

1. Software Risk
2. Implementer risk
3. Self-Inflicted Risk

You can reduce your risk by selecting the right implementation partner. Although there are many different partners to choose from, you need the one that will work with you every step of the way. Managing risk is an important part of an implementation; selecting a low-risk partner is critical to a lifetime of success with your Business Management system.

Kilimanjaro Consulting ticks all the boxes when it comes to choosing the right partner:

• Proven industry experience and a positive reputation,
• A structured implementation methodology to guide both you and the implementer through the process,
• Ongoing training and support during your implementation and after go-live,
• The accounting skills to ensure you go live with a reconciled system, 
• A strong relationship with the software vendor allows us to influence enhancements to the software that might be useful to your own organisation,
• Specialised technical knowledge to integrate best-of-breed connected services into your system,
• A stable team with high levels of staff cohesion and collaboration and low staff turnover.

Kilimanjaro Consulting is the largest and most experienced implementer of MYOB’s Enterprise-level business management, accounting, payroll, and workforce management solutions: MYOB Advanced and MYOB Exo. We are experienced, low-risk implementers, helping organisations improve efficiency in their businesses through the use of clever, innovative, and proven technology.

Free resources to help you further

If you are ready to start your Business Management System journey, choose Kilimanjaro Consulting as your trusted implementation partner. If you don’t know where to start, download our free E-Book that will take you through everything you need to consider and what to be wary of during this process.

Software Implementation Risk Guide Brochure

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Kilimanjaro Consulting is the largest implementer of MYOB’s Business Management Software across Australia and New Zealand. We take the time to understand your business and only recommend products that can meet your needs. To start a conversation about how MYOB Advanced can improve efficiency in your organisation, email sales@kilimanjaro-consulting.com or call 1300 857 464 (AU) or 0800 436 774 (NZ).