Navigating Online Payment Challenges for Not-for-Profit and Educational Businesses

Non-profit and educational organisations are swiftly embracing the shift to online payments, recognising the advantages it brings to their operations. This transition streamlines financial processes, offers greater convenience to customers, boosts security, leads to faster payments, and improves cash flow. Accepting online payments gives businesses a competitive advantage in a digitally sophisticated future.

Challenges from online payments

For Not-for-profits and educational organisations, the transition to accepting online payments comes with a unique set of challenges.

Complex Funding Sources:

Not-for-profits and educational organisations often rely on diverse funding sources, including donations, grants, sponsorships, and tuition fees. Managing these multiple revenue streams while ensuring accurate tracking and allocation of funds can be challenging. Online payment systems must be versatile enough to accommodate various payment types and integrate seamlessly with ERP and reporting systems.

Compliance and Regulations:

Navigating the complex landscape of financial regulations and compliance standards is a concern for any business. Not-for-profits and educational institutions face additional challenges due to their unique tax-exempt status. Ensuring that online payment processes align with relevant regulations, including those related to tax-deductible donations and data protection, requires careful attention.

Customisation and User Experience:

Educational institutions may require online payment systems tailored to accommodate various offerings such as course fees, tuition plans, and materials. Not-for-profits may need to facilitate different types of donations, including one-time gifts, recurring donations, and targeted campaigns. Ensuring that the online payment platform allows for customisation while maintaining a user-friendly experience is essential to encourage donor or customer engagement.

How can Kilimanjaro Consulting help you?

While the challenges of adopting online payment systems may seem daunting, your organisation can leverage the benefits of online payments to streamline operations, improve cash flow, and expand its reach. As technology continues to evolve, embracing online payments will become increasingly essential for not-for-profits and educational institutions to fulfil their missions and continue making a positive impact on society. To help mitigate the challenges of online payments, consider a best-of-breed add-on solution, like ezyCollect, that can be integrated with MYOB Advanced and MYOB Exo.

ezyCollect’s SimplyPaid Portal mitigates online payment challenges

ezyCollect has developed the SimplyPaid online payment portal to solve your payment challenges. Using this portal, your customers can view and pay invoices online, from any location and at any time. SimplyPaid streamlines collections with a ‘Pay Now’ button embedded on invoices or statements. This feature allows debtors to pay a bulk selection of open invoices simultaneously and online. Payments are allocated automatically against the invoices in MYOB Advanced or MYOB Exo, saving you hours of manual labour.

Direct Debits

SimplyPaid can also manage direct debit payments. Direct debits take your customer’s busy schedule out of the equation when making automatic scheduled payments. It can be the hassle-free option for both parties. Reducing Accounts Receivable roadblocks and giving your customer the opportunity to pay when they want, improves cash flow and creates a seamless payment experience. The easier it is to pay you, the quicker the funds roll in. An integrated system like ezyCollect, can extend the scope of your business management system and improve efficiency in your business.

Contact us to learn more about how Kilimanjaro Consulting & ezyCollect are working together to deliver tailor-made solutions in for NFP and Education organisations.

Call 1300 857 464 (AU) or 0800 436 774 (NZ), or email samacs@kilimanjaro-consulting.com for more information.