Go Insurance

Go Insurance were struggling with their growing administrative burden and manual data duplication. They streamlined their monthly financial processes from 10 working days down to 0.5 with MYOB Acumatica (formerly MYOB Advanced).

Who are Go Insurance

Go Insurance is a Brisbane-based travel insurance specialist. They sell flexible, customisable insurance policies and avoid the costs associated with fixed policies that come with unwanted cover. The Go Insurance team has over 70 years of experience in all aspects of travel insurance and prides itself on the personal approach to claims and policy management.

What catalysed the switch to MYOB Acumatica?

Go Insurance was struggling to manage the growing administrative load that was coming with their scaling operations. Preparing and sending invoices and statements for their distribution network took two weeks every month. Team members would manually duplicate data between Oskar – the travel policy software – and their accounting system. This was a significant weight on their financial team and hampered their ability to produce reports in a timely manner. They needed a solution to help automate their invoicing workflow. Go Insurance worked closely with Kilimanjaro Consulting, their trusted implementation partner, to realise their efficiency improvement goals in MYOB Acumatica.

MYOB Advanced is now known as MYOB Acumatica

In July 2024, MYOB changed the name of the MYOB Advanced platform to MYOB Acumatica. This was to bring greater transparency to the alignment between the two companies that have been partners since 2014. The Acumatica Cloud Business Management Platform is the world’s fastest-growing cloud ERP system. It is developed by the Acumatica company in Seattle, USA. MYOB Acumatica is based on the Acumatica platform and has the same features and functionality. MYOB Acumatica is localised to the Australian and New Zealand markets, with local tax and compliance requirements.

Go Insurance’s Trusted Implementation partner

Kilimanjaro Consulting is ANZ’s largest, most experienced, and most skilled team of MYOB Acumatica consultants. When Go Insurance decided to implement MYOB Acumatica, they looked to Kilimanjaro Consulting as their partner of choice. We worked to understand Go Insurance’s workflows and customise the software to meet their specific needs.  We follow a structured implementation methodology and combine it with the skills, knowledge and support of our team. We are able to guide you through the implementation process. At Kilimanjaro Consulting, we pride ourselves on being technology Sherpas, focused on building long-term relationships with clients and maintaining that partnership as their business grows. We take pride in Go Insurance’s success and look forward to our continued partnership. 

What changed following the MYOB Acumatica implementation?

MYOB Acumatica is a powerful cloud-based ERP platform that is built for automation and integration. The Kilimanjaro Consulting experts integrated Oskar with MYOB Acumatica, eliminating the need to manually duplicate data between two systems and saving time for the finance team. Using that integrated data, MYOB Acumatica was then configured to automatically generate invoices, accounts payable bills, emails, and monthly statements all on the sale of a policy.

How are Go Insurance now?

The MYOB Acumatica implementation saves Go Insurance over 80 hours a month. Manually creating monthly distribution statements and invoices previously took Go Insurance 2 weeks with 1.5 FTE. Now, it takes one team member less than a morning, which frees up the team to work on other projects. The integration also provides real-time visibility and tracking of aged debts and debtors, allowing Go Insurance to better manage its cash flow.

Go Insurance continues to scale and grow following the MYOB Acumatica implementation. They have additional project phases on the horizon. This includes a Velixo reporting integration to take advantage of real-time MYOB Acumatica data in Excel, and an enhanced API integration with Oskar and implementing the MYOB Acumatica Fixed Assets module to further streamline their monthly processes.

MYOB Acumatica Case Study Go Insurance

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How do I achieve a successful MYOB Acumatica implementation?

A successful MYOB Acumatica implementation depends on managing 3 critical risks

1. Software Risk

2. Implementer risk
3. Self-Inflicted Risk

You can reduce your risk by selecting the right implementation partner. Although there are many different partners to choose from, you need the one that will work with you every step of the way. Managing risk is an important part of an implementation; selecting a low-risk partner is critical to a lifetime of success with your Business Management system.

Kilimanjaro Consulting ticks all the boxes when it comes to choosing the right partner:

• Proven industry experience and a positive reputation,
• A structured implementation methodology to guide both you and the implementer through the process,
• Ongoing training and support during your implementation and after go-live,
• The accounting skills to ensure you go live with a reconciled system, 
• A strong relationship with the software vendor allows us to influence enhancements to the software that might be useful to your own organisation,
• Specialised technical knowledge to integrate best-of-breed connected services into your system,
• A stable team with high levels of staff cohesion and collaboration and low staff turnover.

Kilimanjaro Consulting is the largest and most experienced implementer of MYOB’s Enterprise-level business management, accounting, payroll, and workforce management solutions: MYOB Acumatica and MYOB Exo. We are experienced, low-risk implementers, helping organisations improve efficiency in their businesses through the use of clever, innovative, and proven technology.

Free resources to help you further

If you are ready to start your Business Management System journey, choose Kilimanjaro Consulting as your trusted implementation partner. If you don’t know where to start, download our free E-Book that will take you through everything you need to consider and what to be wary of during this process.

Software Implementation Risk Guide Brochure

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Kilimanjaro Consulting is the largest implementer of MYOB’s Business Management Software across Australia and New Zealand. We take the time to understand your business and only recommend the products that can meet your needs. To start a conversation about how MYOB Acumatica can improve efficiency in your organisation, email sales@kilimanjaro-consulting.com or call 1300 857 464 (AU) or 0800 436 774 (NZ).