MYOB Solutions for Healthcare Providers

Improve efficiency and patient care with MYOB for medical organisations.

Healthcare and medical organisations depend on timely, secure and compliant data in combination with a robust suite of tools to manage their operations. However, even for larger, more complex organisations, there is a tendency to handle processes and workflows manually. A fully featured, end-to-end Enterprise Resource Planning (ERP) system like MYOB Advanced is the stepping stone to improved efficiency for the medical industry.

Why healthcare organisations are making the change to a connected business management platform

Healthcare organisations face unique complexities and compliance requirements. Growing pressure on the medical industry has only compounded the need for effective and efficient business management. Small-business accounting software or ill-suited systems create efficiency bottlenecks and take your focus away from helping others. They create siloes for your data, which at first glance might boost security, but in the long-term, compromise efficiency and visibility.

Common pain points faced by healthcare organisations with out-of-date business management systems are:

  • Poor security of client and patient data,
  • Lack of timely reporting to boards, management, or other stakeholders,
  • Data and compliance management split across multiple disconnected systems,
  • Mistakes arising from an over-reliance on manual processes or
  • A growing team that is becoming increasingly difficult to onboard and manage.

MYOB Advanced (Acumatica) is a modern, powerful, secure business management platform that can be configured to meet the needs of complex healthcare organisations.

What is MYOB Advanced?

MYOB Advanced is a cloud-based Business Management Platform localised by MYOB and powered by Acumatica – the world’s fastest-growing ERP system. It provides healthcare organisations with a comprehensive set of tools for financial management, auditability and governance, customer service, and more. The software is designed to streamline business processes, automate tasks and other business events, and provide real-time insights into key performance indicators (KPIs). It is suitable for large, complex health and medical organisations and can be customised to suit your specific requirements.

MYOB Advanced benefits for Healthcare

There are many reasons why MYOB Advanced is the best Business Management System for healthcare organisations:

  • Spend less time managing spreadsheets and manual processes and more time helping your patients,
  • Make smarter treatment decisions with easy access to the right information,
  • Identify inefficient processes and better manage revenue from multiple, complex sources,
  • Reporting and dashboard insights provide transparency of your organisational health at a glance,
  • Elimination of repetitive data entry and coding errors
  • Robust employee and patient management,
  • Track compliance requirements across your organisation within a single system.

Importance of local software

There are many benefits to using a system that has been designed for your local region. All the idiosyncrasies of doing business in Australia and New Zealand will be familiar to you but not to overseas vendors. Their systems are not built to reflect the complexities that a local provider is more familiar with. MYOB Advanced has been specifically customised to meet the needs of Australian and New Zealand organisations.

MYOB is a stable and reliable local vendor. Your investment in MYOB Advanced also supports a mainstay in the ANZ market instead of going to an offshore company.

MYOB Advanced Features for Healthcare

The key features of MYOB Advanced for healthcare organisations are:

  • Financial management
  • Customer service
  • Inventory Management
  • Project accounting
  • MYOB Advanced Mobile app
  • A.P.I. for integration into existing or bespoke systems

Financial Management

MYOB Advanced has the financial tools you need to create board reports easily and track revenue across multiple sources and entities. It has support for multi-currency, multiple languages, and complex organisational structures. MYOB Advanced collects data in real time across your organisation. Dashboards and reports are automatically updated so you can see the clearest, most accurate picture of your organisation’s health.

Customer Service

MYOB Advanced provides a 360-degree view of your customer activities and records. Track your donors and members within a single integrated database to get a clear picture and maintain auditability. Take your customer service to the next level with automated activities based on the critical customer information stored in your MYOB Advanced Customer Relationship Manager (CRM).

Inventory Management

Improve tracking and management of your inventory, supply chain, and distribution with MYOB Advanced. Manage stock across multiple sites and locations with full visibility.

Project Accounting

Ensure every dollar that is donated is being spent effectively and appropriately. Track donations and grants across multiple projects and receive automatic alerts when projects are at risk of going over budget to help keep everything on track.


Payroll and Workforce Management

With the integrated MYOB Advanced Payroll (formerly People) module, you can bring HR, operations, and payroll into one place. MYOB Advanced Payroll is an all-in-one management tool that calculates finances and labour costs, analyses trends, and creates detailed reports – all in real-time and integrated into MYOB Advanced Business. It handles multiple pay groups and frequencies, leave requests and approvals, and automated onboarding.

MYOB Advanced Workforce Management

Bring onboarding, rostering, timesheets, and payroll together in one seamless, automated solution. MYOB Advanced Workforce Management is an add-on module to MYOB Advanced Payroll that improves the efficiency of even more of your administrative processes.

Mobile app

Access MYOB Advanced from any browser or via the MYOB Advanced OntheGo app. Team-based collaboration improves dramatically when working in the cloud. You can work knowing the data you are using is up to date and consistent across different teams and workflows – no matter where you sign in.

The integration of these modules within MYOB Advanced (Acumatica) promotes data consistency, reduces manual data entry, and supports informed decision-making across different areas of the institution. It allows for seamless sharing of information among departments, leading to improved collaboration and efficiency.

Overcoming the roadblocks of ERP implementation

A successful MYOB Advanced implementation relies on managing risk. Healthcare organisations should be aware of the 3 types of risk:

  1. Software risk
  2. Implementer risk
  3. Self-Inflicted risk

MYOB Advanced is a reliable, stable, well-supported, powerful ERP system. It is well established as a good fit for the medical industry and has shown a strong return on investment for other organisations. To manage implementer risk, engage the services of a trusted, experienced, low-risk implementation partner.

Self-inflicted risk is perhaps the hardest aspect of an implementation for healthcare organisations to manage. Typically, the industry is held back by low budgets, a lack of confidence and willingness to invest in operational solutions, and time constraints. It can be difficult to justify the allocation of funds to a new implementation as it takes the focus away from helping your patients. However, demonstrating financial responsibility and accountability is the key to securing new investors and larger revenue streams. MYOB Advanced lets you share accurate, useful information quickly with total control over business costs and key functions. The efficiency and accountability gains from an MYOB Advanced implementation will pay dividends for the future of your organisation.

The Kilimanjaro Consulting team can help you manage the three areas of risk, ensuring a successful implementation and a strong return on your investment.

Our Services – we help you so you can help others

Kilimanjaro Consulting is the largest and most experienced implementer of MYOB Advanced Business across Australia and New Zealand. We are skilled, low-risk implementers helping businesses overcome their challenges through the use of clever, innovative and proven technology. Our dedicated team takes the time to truly understand your organisation and customise MYOB Advanced to meet your requirements. Kilimanjaro Consulting takes a low-risk approach to safely and reliably guide our clients to the top of the technology mountain. We are proven and experienced at implementing MYOB ERP for healthcare and medical organisations.

MYOB Advanced Implementation

MYOB Advanced is a complex, sophisticated business management platform. It requires in-depth solution design and configuration to meet your requirements and to add the most value to your organisation. While an MYOB Advanced implementation may seem like a daunting project, you can engage an expert implementation partner to guide you through to a successful outcome.

MYOB Advanced integrations and customisations

There is a vast array of specially developed connected services that you can integrate with MYOB Advanced to create a technology ecosystem. These systems are specifically developed to meet individual industry or departmental requirements and can further improve efficiency. MYOB Advanced integrations and customisations allow you to build a truly custom system for your organisation.

Business Process Improvement

Business Process Improvement (BPI) is a systematic approach to helping an organisation optimise its processes and improve efficiency. BPI is an integral part of any implementation. There must be an overall improvement in your processes; otherwise, your investment in new software will be suboptimal.

Targeted areas for BPI typically include:

  • Automating manual processes
  • Validate data integrity
  • Improved reporting capabilities
  • System integrations if applicable, and
  • Process efficiency

MYOB Advanced Training and Support

Kilimanjaro Consulting provides in-depth MYOB Advanced training as part of our implementation process, as well as long-term guidance and support for our healthcare clients.

We understand it is crucial to empower your staff with the right skills and knowledge to use your systems effectively. Training avoids wasting time and resources that cause inefficiencies within even the simplest of processes. We have a dedicated training portal for on-demand MYOB Advanced training options, as well as the skills to create bespoke training that is specific to your site and workflows.

The MYOB Support Sherpas will help guide you to the best possible solution if and when you face challenges with your systems. With decades of experience between them, the MYOB Support team take a collaborative approach when solving your issue. All MYOB Advanced Healthcare clients can log and track support tickets through the dedicated MYOB Advanced Support Portal.

For any MYOB Support case, we follow a structured methodology to minimise risk and solve your problem efficiently. Our MYOB Advanced Support team has developed a robust knowledge base grounded in their real experiences in finding solutions for our clients. Knowing more about your issue gives the team the ability to consider multiple resolutions. No matter if the query is small or large, our team will always endeavour to provide the best solution.

MYOB Advanced Healthcare Case Studies

Living My Way is a Not-For-Profit (NFP) organisation supporting those with disabilities since 1992. They enable their members to live self-directed, independent lives by empowering them to find support workers to fit their needs – so they can live their way. Living My Way operates across NSW, ACT, and QLD with approximately 370 members. They struggled with managing multiple sources of funding across different revenue streams in their old accounting system. The introduction of the National Disability Insurance Scheme (NDIS) added even more complexity to their systems and processes.

Living My Way chose to implement both MYOB Advanced Business and MYOB Advanced Payroll to support their organisation into the future due to its cost-effectiveness compared to other systems. They can now bulk process invoices and report on multiple revenue streams while saving 1.5 Full-Time Employees (FTE) in the process. Claims to the NDIS are processed automatically with no manual input from the payroll team. Our skilled team created a detailed integration between Living My Way’s timesheet software and the NDIS.

MYOB Advanced Healthcare FAQs

MYOB Advanced is a complex and fully featured business management platform. Naturally, this leads to many frequently asked questions.

Get in touch today

The Kilimanjaro Consulting team are experts in configuring MYOB Advanced to meet the needs of healthcare organisations. Contact us to organise a free, no-obligation assessment of your organisation and whether MYOB Advanced is right for you.

To start a conversation about how MYOB Advanced can improve efficiency in your healthcare organisation, email or call 1300 857 464 (AU) or 0800 436 774 (NZ).

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