Ronald McDonald House Charity

MYOB Exo was able to cut down on manual labour and paperwork with automation and EDI, allowing all 13-chapter houses within RMHC to have stable and efficient communication.

Who are RMHC?

Ronald McDonald House Charities (RMHC) is a worldwide recognised charity that helps families physically, economically, and emotionally along their child’s healthcare journey. They offer houses, rooms, retreats and learning programs for the families of seriously ill children who need hospital care away from their homes. RMHC currently has 13 house chapters across Australia that support these families in need with facilities and thoughtful initiatives.

What catalysed the switch to MYOB Exo?

Although RMHC is one organisation, each chapter house runs individual fundraising support programs and maintains their own sets of accounts. As the charity grew, there was an increasing concern regarding the efficiency and precision of their work – especially at a national, organisational level. The process was messy, and time-consuming. It would take up to 8 weeks to consolidate their data into one report. RHMC looked to the MYOB Exo experts at Kilimanjaro Consulting for a solution. We recommended making the transition to MYOB Exo.

Ronald McDonald House Charity’s Trusted Implementation partner

Kilimanjaro Consulting is ANZ’s largest, most experienced, and most skilled team. When Ronald McDonald House Charity decided to implement MYOB Exo, they chose Kilimanjaro Consulting as their partner of choice. We worked to understand Ronald McDonald House Charity’s workflows and customise the software to meet their specific needs.   We follow a structured implementation methodology, and combined with the skills, knowledge and support of our team; we are able to guide you through the implementation process. At Kilimanjaro Consulting, we pride ourselves on being technology Sherpas, focused on building long-term relationships with clients and maintaining that partnership as their business grows. We take pride in Ronald McDonald House Charity’s success and look forward to our continued partnership. 

What changes followed the decision?

Kilimanjaro Consulting ensured the global charity could improve business process efficiency and make better use of MYOB Exo’s improved financial management and reporting. The well implemented MYOB Exo software was a solution to all the accounting and reporting problems that RMHC were experiencing. MYOB Exo has been customised to provide a central integrated information system and technology environment with individual databases for each of the 13-chapter houses. Through meticulous controls, it ensured uniformity in reporting across all the separate entities, fostering coherence and transparency in the charity’s operations.

How are they now?

With the implementation of MYOB Exo, RMHC now have a standard chart of accounts and consistent accounting practices across all its House Chapters. MYOB Exo instantly consolidated financial information across the organisation. This streamlines weeks of work into minutes. Moreover, automation and Electronic Data Interchange (EDI) has replaced a significant portion of manual labour and paperwork. Notably, this transformation has streamlined the payroll structure, now managed centrally in-house. The centralised database guarantees compliance with changing pay rates and workplace legislation. The team at RMHC can now relax with the knowledge that if any issues pop up the dedicated team of their trusted implementer and support partner, Kilimanjaro Consulting will be there to help.

How do I achieve a successful MYOB Exo implementation?

A successful MYOB Exo Implementation depends on 3 critical risk:

1. Software Risk
2. Implementer risk
3. Self-Inflicted Risk

You can reduce your risk by selecting the right implementation partner. Although there are many different partners to choose from, you need the one that will work with you every step of the way. Managing risk is an important part of an implementation; selecting a low-risk partner is critical to a lifetime of success with your Business Management system.

Kilimanjaro Consulting ticks all the boxes when it comes to choosing the right partner:

• Proven industry experience and a positive reputation,
• A structured implementation methodology to guide both you and the implementer through the process,
• Ongoing training and support during your implementation and after go-live,
• The accounting skills to ensure you go live with a reconciled system, 
• A strong relationship with the software vendor allows us to influence enhancements to the software that might be useful to your own organisation,
• Specialised technical knowledge to integrate best-of-breed connected services into your system,
• A stable team with high levels of staff cohesion and collaboration and low staff turnover.

Kilimanjaro Consulting is the largest and most experienced implementer of MYOB’s Enterprise-level business management, accounting, payroll, and workforce management solutions: MYOB Advanced and MYOB Exo. We are experienced, low-risk implementers, helping organisations improve efficiency in their businesses through the use of clever, innovative, and proven technology.

Free resources to help you further

If you are ready to start your Business Management System journey, choose Kilimanjaro Consulting as your trusted implementation partner. If you don’t know where to start, download our free E-Book that will take you through everything you need to consider and what to be wary of during this process.

Kilimanjaro Consulting is the largest implementer of MYOB’s Business Management Software across Australia and New Zealand. We take the time to understand your business and only recommend the products that can meet your needs. To start a conversation about how MYOB Exo can improve efficiency in your organisation, email sales@kilimanjaro-consulting.com, or call 1300 857 464 (AU) or 0800 436 774 (NZ).